For updated shipping rates please see table HERE

Note:
Standard shipping is via Couriers Please
Premium shipping is via TOLL priority (PO Box & Parcel Locker are via Australia Post)

Tracking information will be sent directly to you via our freight carrier once the order has been sent off for delivery. Tracking information will be sent as per the shipping notification method you selected during checkout (SMS or email).

When you place an order with Tupperware, you're automatically providing your Authority To Leave. To ensure the security of your order, the driver will always attempt to leave it in a safe place if you're not there (e.g. by the front door, at reception desk, etc). If there's no safe place to leave your order, a card will be left for you and your order will be returned to the depot for you to arrange pick up or re-delivery.

The only changes that can be made to your order after you have processed payment is the delivery address. No other changes are possible. Address changes can only be made before your order has been processed for picking (1-2 business days). Please contact your allocated Tupperware Consultant (listed in your order confirmation email) to change your address or amend your order. * In some instances, we may need to cancel your existing order in order to update key information like your email address or phone number.

Any cancellation or refund requests must be requested through;

Customer Service

customerservice@tupperware.com.au

No. We do not have a change of mind policy.

Unfortunately, we cannot always guarantee safe transport of your Tupperware order. If your order is lost or damaged in transit, Please contact;

Customer Service

customerservice@tupperware.com.au

While we take care to make sure your order is correct, occasionally we may make a mistake. In the event that your order is incorrect or missing an item, please contact;

Customer Service

customerservice@tupperware.com.au

Please note that order discrepancies are only accepted within 14 days of your order being shipped.

Should you find your Tupperware product is broken in any way upon arrival, please send a photo of the broken item together with the packing slip to Customer Service customerservice@tupperware.com.au

This not to be confused with our warranty and only applies if your product is damaged in transit. Photos are only accepted within 14 days of your order being shipped.

All warranty claims must be processed through www.warranty.tupperware.com.au

You can choose from any of the following payment options:

Mastercard, Visa, Afterpay, Zip Pay or PayPal

Please see the Afterpay & Zip Pay FAQs to find out how.

Afterpay are a third party company who will set you up with a fortnightly payment plan to pay off your items interest free and receive them straight away.

To be eligible to use Afterpay you must meet the following criteria:

- Have a debit/credit card

- Be over 18 years of age

- And live in Australia

Select Afterpay as your payment method on the checkout page, and enter your details with Afterpay when you’re done.

You can register to sign up for free here

The payment arrangement is made with Afterpay as a third party, so Afterpay will approve payments at the time of the order.

When selecting Afterpay as your payment method, the first payment will be charged at the time of purchase. The full payment schedule will be provided to you at the time of purchase.

Afterpay will send you reminders, so you never miss a payment.

If you’re unable to make a payment, AfterPay will charge you a late payment fee of $10 and an incremental $7 late fee for each week your payment is overdue.

If you don’t have the funds in your account, Afterpay will decline your order.

For Afterpays T&Cs please visit here.

All refunds will be processed back to the original payment method used to place the order.

If you have not made all 4 payments, your refund will be for the amount paid thus far.

Zip Pay is a third party company in which you can choose a weekly, fortnightly or monthly payment plan to pay off your items interest free and receive them straight away.

To be eligible for Zip Pay you must:

- Be at least 18 years old.

- Be an Australian citizen or Permanent Resident.

- Have a verified PayPal or online banking account in your own name.

- Have a good credit history

- Have your own valid and verifiable email address and mobile number.

You can register to sign up for free here.

The payment arrangement is made with Zip Pay as a third party, so Zip Pay will approve payments at the time of the order.

You can change the frequency of your payments to weekly, fortnightly or monthly at any time, as long as you pay minimum $40 per month. Choose what works best for you!

There is a $7.95 monthly fee for Zip Pay, but pay your statement closing balance, in full, by the due date and they will waive the fee.

You can see Zip Pay T&Cs here.

Tupperware® is not like any other plastic. Tupperware® has been widely used across households globally since the 1940’s, and is still recognised as a highly reputable brand. The original Tupperware® is made from very sturdy plastic that allows both fresh and dry foods to be stored for long periods of time. Tupperware® extends past containers and includes products such as kitchen tools, cookware, bakeware and innovative plastics that can be used in the oven and metals in the microwave. Tupperware® is renowned to last for years and some items are made from recycled products, making Tupperware an eco-friendly choice.

Yes, all Tupperware® plastics have been made 100% BPA free since 2010. Products are safe for consumers and for the environment. BPA, or Bisphenol A, is a chemical mainly used in association with other chemical substances to manufacture certain plastics and resins. BPA is used, for example, in preparing polycarbonate, a high performance transparent rigid plastic used in particular for manufacturing food containers, prescription lenses, CDs, DVDs, etc.

Yes, 40 year old Tupperware® is safe. Most Tupperware® products are made from high-density polyethylene (HDPE, or plastic #2), low-density polyethylene (LDPE, or plastic #4) and polypropylene (PP, or plastic #5). These plastics are considered to be the safest plastics for frequent and repeated use. Vintage Tupperware is not bad for you. Tupperware® is constantly updating products with more durable and sustainable materials to be more eco-friendly, such as the Recycline range which is created from returned and defected products, giving plastics a second life.

Tupperware Australia recycles old and defected Tupperware products through their warranty scheme. Products are recycled and given a second life as part of their Recycline range plus customers are eligible for a store credit to put toward their next purchase. It’s a win win for the customer and the environment.

Tupperware provides care instructions for all products to ensure that consumers get the most life out of their items. Tupperware’s warranty scheme will cover certain items that have chipped, peeled, cracked or warped as this may mean that your product will not perform to the best of its ability. The warranty scheme won’t cover all damage so double check before you submit. Returned items are recycled and given a second life as part of their Recycline range plus customers are eligible for a store credit to put toward their next purchase.

Tupperware products are not bad for you. Tupperware is safe for daily, repeated use in the fridge, freezer, pantry and microwave. Some products can also go in the oven and dishwasher. It is best to follow Tupperware’s care guidelines to ensure that items are cared for correctly and kept in the best condition for as long as possible. Tupperware is known to preserve the shelf life of fresh produce as well as dry goods for longer than a standard container due to its quality and optimising air-flow features.

If you’re holding on to some vintage Tupperware, you might be sitting on a bit of cash without even knowing it. It all comes down to the condition of the item(s) and the demand for the piece.

It all comes down to the quality and innovative technology that Tupperware has mastered.

You bet! Tupperware Australia launched a brand new e-commerce site in 2021. The site allows you to browse and purchase Tupperware’s full range as well as limited promotions that are available to loyalty members. Tupperware has settled into the online world very smoothly and boasts one of Australia’s fastest growing loyalty programs, TLC (Tupperware Loyalty Club), which provides loyalty customers with exclusive offers and the ability to earn ‘Brownie Points’ which you can redeem on future purchases.