We are currently moving warehouse facilities and are therefore experiencing delays on all online orders. Please allow for 30 business days for your order to be dispatched and your parcel tracking details to be sent.

Standard shipping rates are $13.95 for metro customers and $16.95 for regional customers. We do; however, offer reduced shipping rates for Gold & Silver Tupperware Loyalty Club Members. Full list of TLC member shipping rates are below. 

Gold Membership (Metro customers) - $6.95

Gold Membership (Regional customers) - $9.95

Silver Membership (Metro customers) - $9.95

Silver Membership (Regional customers) - $12.95

Bronze Membership / standard shipping rates (Metro customers) - $13.95

Bronze Membership / standard shipping rates (Regional customers) - $16.95

You can learn more about our Tupperware Loyalty Club here.

Tracking information will be sent directly to you via our freight carrier once the order has been sent off for delivery. Tracking information will be sent as per the shipping notification method you selected during checkout (SMS or email).

When you place an order with Tupperware, you're automatically providing your Authority To Leave. To ensure the security of your order, the driver will always attempt to leave it in a safe place if you're not there (e.g. by the front door, at reception desk, etc). If there's no safe place to leave your order, a card will be left for you and your order will be returned to the depot for you to arrange pick up or re-delivery.

The only changes that can be made to your order after you have processed payment is the delivery address. No other changes are possible. Address changes can only be made before your order has been processed for picking (1-2 business days). Please contact your allocated Tupperware Consultant (listed in your order confirmation email) to change your address or amend your order. * In some instances, we may need to cancel your existing order in order to update key information like your email address or phone number.

Any cancellation or refund requests must be requested through your Tupperware Consultant (listed on your order confirmation email).

No. We do not have a change of mind policy.

Unfortunately, we cannot always guarantee safe transport of your Tupperware order. If your order is lost or damaged in transit, please contact the below directly.

EFM Logistics

Email: enquiries@efmlogistics.com.au

Phone: 1300 769 605

While we take care to make sure your order is correct, occasionally we may make a mistake. In the event that your order is incorrect or missing an item, please contact your Tupperware Consultant (listed on your order confirmation email). Please note that order discrepancies are only accepted within 14 days of your order being shipped.