At Tupperware we have proudly backed our products with a Lifetime Guarantee for over 50 years, so you can buy with confidence.
All Tupperware Brand products are guaranteed by Tupperware Australia Pty Ltd to perform under normal domestic use for the lifetime of the product. The only products not covered by the Lifetime Guarantee are those few items marked with the Q symbol. These are covered by a separate Q guarantee.
The Q Guarantee.
Very few products in our range are marked with the Q symbol. As these products are not intended for lifetime use, they do not carry the Lifetime Guarantee.
However, they are still guaranteed by Tupperware Australia to be free of manufacturing defects and will be replaced if defective, by your Tupperware Demonstrator or Director, completely free of charge, provided they are returned with your order receipt within 30 days of purchase.
If due to unavailability, a replacement product cannot be provided, a full credit (of last recommended retail price) will be made towards future purchase(s) of Tupperware brand products. These rights naturally apply only to the owner of the product.
We will replace, free of charge, any Tupperware product, or any part that, under normal domestic use, shows a manufacturing defect. Where the same product (or any part) in your colour choice, is not available for replacement, Tupperware will endeavour to provide a Tupperware product (or part) of comparable function or an alternative product.
Should no suitable replacement product be available, Tupperware will gladly provide a full credit, to the value of the last recommended retail price of that item, towards future purchase(s) of Tupperware brand products. The rights under this guarantee, naturally apply only to the owner of the product.
Our price and delivery guarantee.
At Tupperware, we aim to always ensure the availability of all our products throughout the life of a catalogue.
Sometimes however, due to reasons beyond our control, some products may become temporarily unavailable.
If items are not available for a reasonable period of time after the release of a catalogue or brochure (publication), but become available again a reasonable time after this period, Tupperware will endeavour to make this item available to you at the price advertised in the publication current at the time of your order. You may check availability of particular items with your Tupperware Demonstrator at the time of your order.
These guarantees do not limit any additional rights you may have under the Trade Practices Act 1974 in relation to any faulty or defective products.
If you have any queries regarding our Guarantees, or a Tupperware product or replacement, please contact us.